Stronger together – our promise to you

We will celebrate the impact we achieve together

From protecting ancient woodland to creating new forests and campaigning for nature, you will see the impact of every £1, hour or action you give. We will thank you meaningfully and clearly demonstrate how your generosity is helping woods and trees thrive today, and shaping a healthier future for generations to come.

You can see how your support makes a difference in our annual review – none of which would be possible without our supporters.

We will protect your data and your trust

We will keep your data safe and never sell your information. We will always respect how, when and if you want to hear from us, and you can change your preferences at any time. We will never pressure you to give – your choices and your time will always come first.

You can find more information about how we use your data in our privacy policy.

We will fundraise responsibly and work only with partners who share our values

We will adhere to the Fundraising Code of Practice and make sure that everyone who represents us – including staff, volunteers and third-party agencies – follows the same clear, responsible approach. We will only partner with organisations who share our values, and we will always be open, honest and accountable.

If something ever falls short, we will address the issue quickly, because you deserve nothing less.

We will listen, learn and take action

Your opinions matter. We will listen to what matters to you – your voice and your support guide us, helping us learn, adapt and grow, because we could not do this without you.

Our support services team is always on hand if you need to contact us or provide feedback.

We will stand together

More than a charity, we are a connected community that believes woods and trees are essential for nature, climate and wellbeing. We will bring you closer to the woods, wildlife and places you help to protect, and to others who care just as deeply, sharing ways to get involved so you can see the impact of what we are achieving together.

We will empower you

We will give you the tools, knowledge and opportunities to take meaningful action – from planting trees to campaigning for stronger protections for nature – and we will demonstrate the resulting impact you help to create.